LN
Lutendo N

1 reviews | Active since Dec 2017

04 Dec 2017, 15:05

Day Light ******* (FNB A ****)

Ever in my life will you find me near an FNB branch. I have been an FNB client for almost 4 years now. I have been noticing that this bank is actually a ****, they ridiculously charge for everything. Literally, i have just been charged R717.00 for debit orders that bounced. When i called them i was told that they charge R110 for each debit order that bounce.....?????? Really????? What madness is that??? I am really fed up with FNB and i am taking my business else where? I need a bank that care about me as client more than they care about ripping me off.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Dec 2017, 16:15
Official

Hello Lutendo23 ,

We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)