KL
Kabelo L

1 reviews | Active since Dec 2011

19 Jun 2019, 09:56

Day light *******

Can someone please explain why FNB keeps *****ing our money & running our accounts on a minus & blames it on pending transactions that did not take from the account but each time we purchase our balance deducts whatever it is we bought. Eg: if your balance was R900 & you purchase something that costs R400 then the balance is R500. But somehow with FNB they claim that the transaction is pending waiting for the store to bank its money & the transaction has not gone off your account but yet the available balance has changed. Then when their so called pending transaction do go off & there is R400 left in your account then it runs your balance in - R100 because the initial R500 was not available but when you made a purchase the transaction went off your balance. That is total bull ****.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jun 2019, 11:26
Official
Good Day Kabelo
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***