1 reviews | Active since Apr 2015
Day light *******
Dear FNB,
As one of your valued client, i am so disappointed to have been deducted bank charges on my "non existing card" on which i had closed the account about a month ago. How does this happen? Do customers pay fees for acccounts that no longer exist or am i just being ****** hoping i dont get to go through my statements? This is unacceptable, i want my money back.
Good day Rebone,
I tried contacting you on the number provided, to no avail.
Thank you for taking the time to bring this to our attention.We would like to apologize for any inconvenience caused.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Sales and Service Contact Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Rebone,
I tried contacting you on the number provided, to no avail.
Thank you for taking the time to bring this to our attention.We would like to apologize for any inconvenience caused.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Sales and Service Contact Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)