EL
ELRESE L

1 reviews | Active since Nov 2018

13 Nov 2018, 10:22

DAY LIGHT ******S

i cancelled my FNB connect contract today due to your horrific price increase - this is ridicoulus i can belive your slogan " how can we help your" should rather be How can We help ourselves. Ill rather go back to paying another provide for cheaper rates. ****************

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Nov 2018, 12:06
Official
Good day Elrese, 

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Connect and Smart Devices for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)


EL
ELRESE L's update13 Nov 2018, 12:09
Reviewer Update
Ill be waiting.