Data Purchased, but not Credited

Hello Peter,<br> <br> I would like to lodge a complaint with the First National Bank. On the 18th February 2016, I purchased R55 worth of Cell C 300 MB which up to date has not been credited to my cellphone number ***.<br> <br> I have lodged a complaint with FNB where Reference Number: 206403 was provided and promised to get back to me within 48 hours which I have not been returned to since.<br> <br> Would you kindly please assist me with this complaint and have my data credited or refunded my money.