LW
Louise W
1 reviews | Active since Sept 2019
20 Sept 2019, 15:02
Data purchace went wrong
Hi I made a purchace for 1GB data (Vodacom) on the FNB app. I typed one of the cellphone numbers in incorrectly. Is there a way to reverse it?
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 Sept 2019, 15:49Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Best regards,
FNB (First National Bank)'s reply20 Sept 2019, 15:49
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Best regards,