1 reviews | Active since Oct 2016
Data paid for was not receive, nobody gets back to me after receiving a reference number
My data was deducted from my business bank account and I received none. I did place a hello Peter complaint and received reference number Ref: ********** NF. This is as far as the process went and no one came back to me and my account was not credited with the data I paid for. Is this the type of service FNB provides to their business bank account holders?
Good day Michele van der Vyver,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your comments had been escalated to FNB Service Provider and I have requested that they be in contact with you.
I do apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Michele van der Vyver,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your comments had been escalated to FNB Service Provider and I have requested that they be in contact with you.
I do apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)