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devilliers.fs devilliers.fs

1 reviews | Active since Mar 2017

22 Mar 2017, 17:51

Data connection and voice connectivity on and off

<p>Writing this by wi-fi as FNB Connect is unable to resolve ongoing data and voice connectivity issues. More issues in a month than I've had in 20 years with Vodacom, MTN or Cell C. A loyal FNB customer for as long I'm thinking of cutting all ties. Daily calls to the helpdesk ia just not on!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Mar 2017, 09:02
Official

Good day Mr. francois-de-villers

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***