FP
Frederick P

1 reviews | Active since Sept 2015

31 Mar 2016, 07:21

Damn useless service

Can you believe it that I cannot even draw my own monies from my savings account. Branch blames customer service and visa versa. And customer service don't even phone back anymore. You should be sick of your own bad service too. Useless!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Mar 2016, 09:35
Official
Hello liefesnoteasy,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 896539 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)