1 reviews | Active since Oct 2016

13 Jun 2017, 10:13

damn right pathetic.

<p>To date my issue has not been resolved, from Branch manager at Ranburg branch, Hello peter team, to team leader Christofer Molefe. The last time I checked I pay for your nonexisting services. You are are real pain!!! Thanks for nothing as I 9search for an alternative bank.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jun 2017, 10:43
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference *** was referred to Credit Card Department. I will make contact with them and request for urgent feedback.

I again apologise for any inconvenience and frustration caused. Your reference for the above complaint is ***.

Kind Regards

Complaints Resolution

Naomi Petersen

*** (option one)