NR
Niel R

1 reviews | Active since Jul 2014

27 Nov 2023, 11:45

Damaging my credit record and lack of correction thereof.

Utter disappointed in client relationship.

After posting a unsatisfied review FNB jumped to respond, now not resolving the issue they just disappear with no feedback at all and I am still stuck.

After FNB raised a High priority ticket the attended to assist me, only to get me no step closer to where I was as they themself at the call center receive a error when going through my application although I get approved and enquiry is loaded to my credit profile. Then they advise it gets escalated to credit department and no feedback after that. To try and increase my overdraft has now taken almost 4 weeks.

Absolutely disappointing lack of service.

0
Replies (0)