Damaged Goods Received in October, Not resolved

Item: FNB (First National Bank)
Rating: 2
Author: danish H

I ordered goods through ebucks shop and received them in october, on inspection found one of the item damaged, reported the matter on 29 october and the matter is still not resolved. How much more time does the Ebucks Shop need to resolve this matter? I hope they resolve this matter at the earliest or the next place I'm visiting is the consumer commission offices.

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Replies (1)

FNB (First National Bank)'s replyOfficial

21 Dec 2015, 09:37

Hello danishnh,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 835780.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply21 Dec 2015, 09:37

Official