1 reviews | Active since Jul 2016
Damaged goods from Ebucks
I purchased a new phone from Ebucks in Aug, I started using my phone 2 weeks ago. Whenever I make calls, I am unable to hear the other person. At first, I thought it was the other persons signal until I realised it's happened during every single phonecall, so I try calling ebucks, off course I can't hear the other person. Then I send an email on the website more than a week ago, no response. I then email info@ebucks, no response. Why is that with ebucks, the only time one is helped is when a complaint is posted on Hello Peter? What do I do with my 'brand new' phone that is not working?
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)