1 reviews | Active since Jan 2017
D055 Error in Two Brand new cards
<p>I recently ordered a new cheque card, when I collected it I got he notice that the card was active. <br />I tried to swipe the card and it said pin incorrect 3 times and pin card was blocked. <br />Saturday I went to FNB Hyde Park to reprogram the pin. I immediately tried the card in the ATM and got a D055 error. They said it was a chip problem <br />The branch then cancelled the card and I ordered another which was delivered Tuesday 9th<br />We went through the same process and got a D055 error again.</p> <p>Two brand new cards in a week and both same error</p>
Good day Mr. gregg mandy
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. gregg mandy
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***