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ken.haagner ken.haagner

1 reviews | Active since Aug 2017

13 Dec 2017, 10:36

Cycles of harassment

First National Credit Card has been rotating various lawyers to wrongfully claim an amount that is many times that which is due. They want R 358 568.00 where they are only entitled to R 120 000.00. They choose to ignore In Duplum and when the lawyers concerned are informed of this then it seems the rotation process is kicked once more into motion and the next lawyers contact and threaten. And so the rotation continues. Another cycle of harassment.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Dec 2017, 11:15
Official

Hello Ken-haagner,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)