1 reviews | Active since Jun 2017

14 Sept 2018, 17:10

Customer Service useless

Worst customer experience, Was on a call waited to be assisted someone picked literally at 5pm and just dropped the call to rate services useless call center

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Sept 2018, 09:02
Official

Good day Luciano Valentino Glorioso,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Loans who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)