Customer service that goes beyond

<p>Switching to FNB is the best banking decision I've ever made. It took super quick online and when I had problems activating my card I was able to go into a branch on a SUNDAY and get everything verified and activtaed. I was given the lady who helped me, Nomaxabiso Masi's, email adress for further help getting a credit card. And they let me email my proof of residence instead of having to bring a copy of it. Noma then called me last night, outside of her usual work hours (I think on her personal time and number) to respond to an email I sent late in the day just to check if my problem was sorted and if I needed anything else. So happy with the customer service I have received, thanks FNB!</p>