1 reviews | Active since Jan 2016
Customer service shocking
<p>After closing my account on the 30th of June because of activity on my account I will still charged banking fees for the unauthorised debit orders witch added up to over R1500 asked for a reversal on my account and to hear about why the account is not closed, they asked me to email my quarry to them and after 3 days no phone call or help.</p>
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 984496
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 984496
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)