JM
Julia M
1 reviews | Active since Jan 2011
26 Jul 2019, 09:25
customer service private banking
terrible experience this morning its just 9am in the morning and the service is uncalled for. listening is a s****. being a private client is actually pathetic if the consultants think they are doing me a favour. please improve the service and make sure you dont hang up on customers
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Jul 2019, 11:50Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team.
087 575 940
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team.
087 575 940
FNB (First National Bank)'s reply26 Jul 2019, 11:50
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team.
087 575 940
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team.
087 575 940