Customer service not excisting

Disgusting customer service and no feedback as promised in your auto response.

I start to get sms-es whilst I am not an FNB customer for a few months. There is no STOP option on this sms.

E-mails send on 10/05/2025 and 11/07/2025. No response. I called the call centre and got no help.

Respond on my e-mail is the following:

Dear Customer

Your query is important to us.

Query ***NFQ has been sent to the relevant Service Department.

We are committed to addressing your matter within 3 business days.

Should you need to follow up on your matter, please call ***.

Regards, FNB