1 reviews | Active since Nov 2016
CUSTOMER SERVICE FNB RANDBURG SQUARE
<p>I WAS THERE THIS MORNING TO GET CASH OUT MY ACCOUNT AND MY CARD DIDNT WORK, I WAS TOLD BBY THE CASHIER TO GO TO THE FRONT AND GET A NEW CARD BUT SHE DIDNT TELL ME TO GET A SO CALLED TICKET AND WAIT IN THE QUE, AS I WAITED THE PERSON IN FRONT OF ME DIDNT HAVE A TICKET BUT HE WAS HELPED WHEN I GOT TO THE LADY TO HELP ME I WAS TOLD THAT I NEED TO GET A TICKET SO SHE COULD HELP ME BECAUSE SHE HAD ALREADY CALLED SOMEONE WHO HAS A TICKET. I AM IN SALES AND CUSTOMER SERVICE I WHAT I KNOW BEST.</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)