JC
J C

1 reviews | Active since Feb 2018

21 Aug 2018, 11:47

Customer service does not exist

I am a premier client. I requested on numerous occasions for someone to attend to my query!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Aug 2018, 12:25
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***F was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)