AN
Amanda N

1 reviews | Active since Jul 2019

02 Jul 2019, 21:15

Customer service consultant

I just recieved the worst service from a consultant named Simphiwe Thwala I transfered money to an incorrect cell phone number... she showed no sense of urgency and she was very rude I'm so dissapoint

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jul 2019, 09:51
Official
 Good day Amanda Ntlokwana
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF.

Regards, Hello Peter Complaints Team 

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