TN
Thamsanqa N

1 reviews | Active since Dec 2019

30 Dec 2019, 13:33

**** Customer Service

I Been trying to call and ask why all of a sudden I can't have a temporal loan the ladies I spoke to seemed to don't even know what they talking about, when I apply for overdraft they say I don't qualify im very upset with the bank and its customer care.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Dec 2019, 14:36
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***


TN
Thamsanqa N's update30 Dec 2019, 14:42
Reviewer Update
Thats The same response I got last time I went to the branch its self, I hope this time someone really calls me and helps me out