1 reviews | Active since Nov 2010
Customer service
<p>Came to collect my card as I got an SMS telling me it was delivered to the branch. Got here to no card then to wait an hour for a bank confirmation letter. Staff was useless and in no way tried to make process faster. </p> <p>it's always the same at this branch and obviously is managed properly. </p>
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)