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manzoor O

1 reviews | Active since Jan 2014

28 Jul 2017, 17:31

**** Customer Service

<p>Both my wife and have been banking with FNB for longer than I can remember. But when applying for a home they were the worse to deal with. We are now forced to move to another bank which was willing to give us a loan for the required rate. The assholes at FNB are to lazy to physically evaluate a property. Bunch of *****s. Well done on losing 2 clients. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2017, 11:40
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

A formal complaint has been logged on your behalf and routed to the relevant department. I have requested that they provide feedback.

Your complaint reference number is ***.

I again apologise for any inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)