CUSTOMER SERVICE

i called today the FNB call center about a issue that was not resolved a family member E walled me yesterday a R1000 and there was a fouls to the ATM that the person also pick up and the money will be payed in by this morning and nothing .So i called again today to find out about the process of the fault that happened and i was helped by Tisetso rev *** complain rev S92752 he was very unprofessional as he had no respect tho customer service and will love to have a personal apology from him and will want to know what steps will be taken about this issue and he was NOT ABLE TO HELP ME AT ALL!!!!!!! wasted more than a hour of my time and still my money gone . hope to hear back and to have my money back by the end of business hours as i got bills to pay as well THE BANKS ARE FAST TO STRIKE FOR MORE MONEY BUT THE STAFF ARE TO DUMB TO DO THE WORK THAT THEY GETTING PAYED TO DO FIRE THE LOT AND GET PEOPLE IN THAT KNOW WHAT THEY DOING I I WANT A REPLY I NEED MY MONEY BY TODAY