HG
Hendrie G

1 reviews | Active since Mar 2012

16 Apr 2015, 12:56

Customer service

I normally pay my suppliers inside the fnb branch oribi plaza port shepstone on a weekly basis, from last week i daily try to do the same but on more than one occasion 15/4 11.30 and 16/4 12.40 there is a long que at the tellers and only 2 tellers to serve everybody including business deposits. I cant stand in ques for extended periods. Everybody cut cost i know but not to such extend that customer service is not delivered properly.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Apr 2015, 13:12
Official
Hello Biltongbytes,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 668050.

Regards
Complaints Resolution
Melinda Duvenhage
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