LW
Lerease W

1 reviews | Active since Apr 2014

23 Oct 2019, 18:59

Customer service

Last week my husband switched banks he was assisted by Fallon Steenkamp and Julian Singh. Fallon explained the process to him and emailed him all information her needed to know. A day later her was contact by Julian who assisted him in completing documentation and did a further explanation on what he will be receiving and all the benefits. Julian kept in contact with my husband throughout the process, he did the debit switch as well And in a day or two my husband received his card courier to his work. All this without him going to the branch He was amazed at how fast everything was sorted I would like to say thank you to Fallon Steenkamp and Julian Singh from FNB Davenport branch Your client service was excellent and you guys brought magic to the service.

KEEP UP THE AMAZING SERVICE 10/10

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Oct 2019, 14:08
Official
Good Day Lerease

We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.

Regards
Hello Peter Complaints Team