CE
Chad E

1 reviews | Active since Jun 2019

02 Jun 2019, 22:10

Customer service

I have tried to get hold or for someone to get hold of me with regards to some questions about my credit card. I have called countless times and mailed to get no response....I am a premier customer and have been with FNB for at least 15 years! This service is ridiculous.....

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jun 2019, 11:48
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards, Hello Peter Complaints Team 

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