Customer service
FNB bank is certainly loosing the customer service ethic i have been pushed from pillar to post trying to wrap up my account and i get a call from consultants and i lodge my complaint no i will make sure it is resolved this was from last year and still nothing is resolved. Really lost all faith in them as no etiquette.
I get advised on email 14th January i will deal with it in the morning it is 10 days later and still no communication then they want to charge and bill you for there issues.
I paid an account last year it is still showing on the bank statement as outstanding
NOT RESOLVED
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FNB (First National Bank)'s replyOfficial
24 Jan 2019, 11:23 Good Day Hayley Kensley Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply24 Jan 2019, 11:23
Official
Good Day Hayley Kensley Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***