SK
Shahid K

1 reviews | Active since Sept 2011

21 Sept 2018, 16:01

Customer service!!!

Called in the private clients and I got put on hold for over 30mins!!! My phone died while holding on and still did not get a call back! I did not get even my query resolved.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Sept 2018, 16:25
Official

Good Day Shahid

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***