DN
Daniswa N

1 reviews | Active since Jul 2015

12 Jun 2016, 17:55

Customer service

<p>Good day.</p> <p>Please help me to find out about my business account. </p> <p>Fnb put my account on hold since February 2016 till now I tried to call several times but I don't get any information why my account is on hold they ask me to open case and but till now nothing. They keep on sending me bank changes that must pay but don't have access on my account. I have been going to my branch but nothing helpful I am getting. It's not nice how this company taking advantage of us . Thank you for your help. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jun 2016, 06:51
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 940603.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)