CUSTOMER RESOLUTION CENTRE DOES NOT FOLLOW UP
STILL NO RESPONSE FROM THE REVIEW I POSTED ON THE 30TH OF MARCH - JUST THE STANDARD REPLY BELOW. WHO IS THE RELEVANT DEPT AND WHEN WILL I GET FEEDBACK?
What is the point of being a premier customer if the service offered is sub standard. Good day Kim Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number ***NF Regards, FNB Customer Resolution Centre ***
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Replies (1)0
Replies (1)'s updateReviewer Update
08 Apr 2021, 10:48and then i get the same response
what a joke
FNB (First National Bank)'s reply:
08 Apr 2021, 10:45
Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
FNB Customer Resolution Center
***
what a joke
FNB (First National Bank)'s reply:
08 Apr 2021, 10:45
Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
FNB Customer Resolution Center
***
's update08 Apr 2021, 10:48
Reviewer Update
and then i get the same response
what a joke
FNB (First National Bank)'s reply:
08 Apr 2021, 10:45
Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
FNB Customer Resolution Center
***
what a joke
FNB (First National Bank)'s reply:
08 Apr 2021, 10:45
Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
FNB Customer Resolution Center
***