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Sunny T

1 reviews | Active since Feb 2011

14 Sept 2019, 08:04

Customer protection plan

So I got retrenched last month and i have a personal loan with fnb. I sent all the necessary papers for the coverage of the loan due to retrenchment. Fnb sadly hasn't done anything, no feedback nothing at all.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Sept 2019, 08:44
Official
Good day Sunnyboy, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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