rM
refilwe M

1 reviews | Active since Jul 2015

20 Jul 2015, 13:49

customer negligence

I was suppose to be refunded some money from fnb they had promised to refund within 48 hours last week even now I haven't received my money they had over deducted when I call to follow up I don't get a positive response no one cares to pay attention to my query....

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jul 2015, 14:52
Official
Hello fifza,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 724875.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)