Customer must Pay for FNB ISSUE

Chad Paulse - I walked from my house to the nearest FNB ATM to withdraw an ewallet, which is about 30 minutes walking distance from my house. I get there greeted by a long queue, when finally it was my turn I did as instructed, when I pressed withdraw all cash, the system froze and immediately said "Out of Service", I had to then, walk another 45 minutes of a steep incline to get to the next nearest ATM, WHERE NOW I HAVE TO USE OF MY EWALLET TO BUY ME AIRTIME TO GET A NEW PIN, SO I HAVE TO PAY FOR FNBS PROBLEM. All I'll get is a sorry for the inconvenience