RG
Raylene G

1 reviews | Active since Aug 2018

28 Jun 2019, 09:24

customer for more than 10years

FNB keeps deducting for thousands of rands since i finished my loan with them - this month it went so far they took 10grand leaving me with no money for rent or food. No warning and I dont even know what it is for. Being a customer for more than 10years i am receiving treatment like this probably because i am not a platinum banker

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jun 2019, 11:26
Official
Good day Raylene R Gow, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF.

Regards, Hello Peter Complaints Team 

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