1 reviews | Active since Jul 2016
Customer Feedback on your webiste sucks
<p>Good day</p> <p>I have recently laid a complaint on your webiste REF ********** . I reveived an sms stating that i would be called back within 24-48 hours. It has now been almost 4 days and no call has been made to me.</p> <p> </p> <p>Why must one lay a complaint ion hello peter for and institution like yourselfs to wake up and smell the damn roses? This seems to be a regular occurance now a days with FNB.</p> <p> </p> <p>Poor customer service indeed!!!!!!!!</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)