Customer = Exploited

Revolving loan shows available funds, however unable to transfer money out that I transferred in. Due to a hard hold on the account, resulting from the status of other FNB loans. FNB did not alert me of the hard hold, even the last statement shows the account is in good order. FNB refuses to reverse the last transfer to the revolving loan of over R10k. Numerous calls 3 - 5 working days turn around time on the request, now refused. The worst experience I've had with a bank so far.