1 reviews | Active since Dec 2015
Customer Dropped For Hot Date
I was at the FNB Eastgate Connect Branch trying to resolve several issues regarding my accounts, some had already been dealt with and I had just been asked to log into my internet banking account to deal with another query when Chris the consultant that I had been dealing with - excused himself, got up and proceeded to chat up another customer in the que???? His supervisor which had also been assisting me, laughed it off saying he couldn't believe he had just done that and then proceeded to do nothing about it?? He couldn't help me any further he said - so I logged my self off and said to him that it was probably better for me to leave since Chris clearly had a date on - The supervisors response to me was \thanks for understanding"??? I logged off and left??? <br> <br> How on earth do you get to leave a customer at your desk while you chat up another customer (hugs and everything) ??? """
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 826251.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 826251.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
