Customer disatisfaction

My name is Evans C Mabuza

Iam experiencing head ache with FNB with the chat assistance. 1st thing iam going to say is that, i have never made a card purchase with no funds on my account. I have made the following transactions, On the 07th of April i made a purchase of R23, R26 l, R49, R88, R96,98, R110, R110,on the 8th, R20 and R36. And this purchase were made before the dates given on my app. I made this purchases with a positive bank balance i have recieved a incontact text with the amount deducted and amount avaible for every purchase. Now i got debited a R564 for this 9 items saying it was unpaid while i did the payments and money was taken before the date they shown on the statement. The item where shown as pending even thou money was deducted and incontact message was sent with each deduction and available amount after deduction.

FNB has been taking my money for sometime now, its enough, i have been with FNB since 2016 but i reconsidering leaving them this is too much me. Complaining about one thing every day