Customer centered service

I was devastated thinking I have deposited an amount of more than R40000 to the wrong public recipient because the account number reflected on my invoice was different to the one on the payment notification, so got into the car and rushed to the FNB Machadodorp branch with intentions of reversing the transaction. But upon my arrival the branch manager took me to her office and made necessary calls to validate my transaction, she went an extra mile to ensure my satisfaction. I am please to say that when I left the branch I was not in the same misery that I was in when I went in. There was no need for transaction reversal. I would like to thank that branch for their customer-centric approach.<br> <br> Keep shining.<br> From:<br> BIG-LOVE