1 reviews | Active since Aug 2016
Customer care is lacking
<p>I app**** online for a personal loan almost two weeks ago and I received confirmation that my application had been but I have not received the money or any word on the progress of my loan. I have sent emails since my phone is problematic but I still have not gotten any response.</p> <p> </p> <p>I would really appreciate assistance with this.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)