Customer care

I have deposited the money on awrong account supposingly asumed as a **** .Then I went to the bank manager to ask for help reversing my money but she said there is nothing they can do and they won't give back the money.even if we go open the case she said they can block the account but I won't get my cash back ,I was talking to the manager Mrs Fezile Ndaba at Mandeni branch in Sundumbili Plaza ,she even said we look promising to loose so much money were so embarrassed and disappointed .we were so humiliated because we believe they could help us with our money,we first called FNB call centre ,they said we must go to the bank so they can give us back the money and that it was possible to get it ,the amount is R8000 deposited on an ATM at Mandeni on 09/05/2020.