LI
Lucille I
1 reviews | Active since Apr 2012
10 Nov 2015, 17:31
Customer
To whom it may concern,<br> <br> I find it extremely comforting how FNB will call you very quickly for a loan application, but a query is not attended to as sufficiently?<br> <br> Contradiction/is is my thinking that they'd chase for your potential money/oppose to the same type of rush to have your finances sorted.<br> <br> I have been struggling to transfer money from my Credit Card to my Current Account, and it's causing so many issues.<br> <br> I feel as though I am being treated ill, for a mere transfer of money.<br> <br> I am so close to just changing Financial Institutions. <br> <br> I hope to receive a call, because this aint helping me in any way.<br> <br> Regards,<br> Lucy
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
11 Nov 2015, 07:55Hello ilucylui,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 809742.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 809742.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply11 Nov 2015, 07:55
Official
Hello ilucylui,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 809742.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 809742.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
