SG
Simon G

1 reviews | Active since Oct 2012

26 Feb 2018, 10:24

CSD/FNB Payments

Our company is trying to receive payment from the Western Cape Archives. Payment has been attempted via the CSD (Central Supplier Database)a few times and keeps being rejected by FNB.We are struggling to get a significant response from FNB.Please could some one fami**** with the process contact me from FNB so that we can finalise the process. Our Client Portfolio Executive at FNB Commercial is Sacha Sinovich however she is unfami**** with this particular process.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Feb 2018, 11:10
Official

Good day Simon.Grose,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

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