CSD verification taking too long!!!!!
<p>I was asked by a government dept to verify my bank details on the csd portal and this was on the 28th of March 2017 till today my status is still pending. I have an overdue invoice that needed to be paid. This is utterly unprofessional for bank to take this long to verify an account. I am literally at the banks mercy now because without this verification that I and my clients will not get paid. </p> <p> </p> <p>Please sort this out FNB!!! This is truly appauling. </p> <p> </p> <p>Sabelo Mzizi</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)