KM
Khauta M

1 reviews | Active since Mar 2016

03 May 2018, 14:45

CSD Verification

Hi,

I have been trying to get a CSD bank verification from FNB for months now. They have failed to assist me at a local branch for the past few month I am even thinking about moving to a different bank.

Since I moved from Nedbank to FNB I have been out of business I do not know which bank I should move to now because I was told FNB is the best but the experience is different.

The name of my company is Honey Badger Innovative (Pty) Ltd. I would appreciate if this can be sorted out ASAP so I can continue operating and feed my family.

Regards, Khauta Madlenge

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply03 May 2018, 16:15
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Business Banking who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)

Best regards,

KM
Khauta M's update04 May 2018, 16:40
Reviewer Update
I sent an email regarding this and I have not yet been responded still waiting for your response