DM
Desiree M

1 reviews | Active since Jan 2011

31 Oct 2017, 08:52

CSD bank verification taking too long

I have registered my FNB banking details on the CSD. However, the status still states that the bank details verification is still pending. This is ridiculous and frustrating - as it is well passed the stipulated turn around time on the CSD website for this action.

Please rectify IMMEDIATELY - this is really damaging to SME's.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2017, 10:00
Official

Hello Desiree M ,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)